Speaking To Communicate

by Patrick Liew on August 21, 2011

To celebrate my daughter’s birthday, we had a wonderful meal at OTTO Ristorante.

What made the evening special was that we were introduced to Chef Michele Pavanello.

Chef Michele, according to his profile, stepped into the culinary arena at only 15. This renown chef has a rich and extraordinary culinary experience.

He showcased his gastronomic skills on board MV Royal Princess – a luxurious cruise ship, the renowned Ristorante Bice in London, and the Palace of the Lost City in South Africa – one of the finest hotels in the world.

It is not often that you get a chance to meet the chef and to be given a run down on how he creatively experimented with native Italian food.

By incorporating fresh herbs, spices and seasonings into his creations, he came out with unique creations. He transcended the traditional cuisine so as to pander to sophisticated taste buds.

He brought a breath of fresh air into Pontini with his cooking and innovative menu. As a result, he has delighted royalties and celebrities such as Sting and Michael Jackson.

As I listened to him sharing his passion with great charm and charisma, I can’t help asking him the question,

“Hey, you are speaking Singlish.”

Chef Michele laughed and responded, “I’ve moved to Singapore for about nine years. I told myself I need to learn Singlish.

“In that way, I can share my heartbeat with my customers and they can understand me.”

In my heart, I was thinking, “Wow! I wish everybody can hear this.

“My salespersons can learn something about communication to make them successful.”

I am reminded that in HSR Bootcamps, we have been teaching our agents that the level of our success is proportionate to the effectiveness of our communication.

Communication is the highway that takes me and my team from where we are to where we want to go to in life.

We define true communication as the results that we get.

In other words, if I don’t achieve the right results, it only means that I have not been communicating correctly.

I need to examine my communication and improve on it.

If I can communicate effectively to others and to myself, I can galvanize the resources needed to achieve success.

Communication is a skill that we assume that we have. After all, we have been learning to speak from the time we were born.

It is sad but true, many communications are me-centric rather than others-centric.

I, for one, have been guilty of communicating in a way that only I can understand. The other party cannot receive the message correctly.

Learning how to communicate effectively is a lifelong process.

There is virtually no end to how much we can improve in our ability to craft the right message. I need to learn how to convey it to the right audience so as to achieve the right result.

There is no time not to learn how to communicate effectively.

If I don’t find the time to communicate effectively, I will have to find time to correct all the mistakes of poor communication. I will have to resolve the negative responses from the audience.


I hope this message will find a place in your heart.

By the way, I have also recorded other reflections.

Please go to ‘Notes’ found below my profile picture.

Visit my Inspiration blog at http://liewinspiration.wordpress.com

Visit my Transformation blog at http://hsrpatrickliew.wordpress.com

Please read them and continue to teach me.

Life is FUNtastic!


Question: How can we communicate more effectively?


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