Lessons From Hindsight

In hindsight, the authorities could have done better in banning personal mobility devices outright.

They should have studied downsides for applying such a blunt policy, and mitigated real and perceived trade offs to avoid unnecessary controversies and challenges.

In a bigger picture, as we face an increasingly disruptive future, technology can advance at a much faster pace than policy-makers can make complete sense of their immediate and long term impacts.

There’ll be projected as well as unexpected developments that can have a positive impact on business and societal landscapes.

The authorities should therefore adopt a light touch in their regulatory roles, and regulate technology based on a more holistic, calibrated and balanced basis so as to achieve optimized results.

The tendency is to over-protect consumers and by doing so, they may unintentionally prevent consumers from taking personal responsibility, maturing, and making the necessary changes and sacrifices to improve their lives, lifestyles and livelihoods.

The authorities should adopt a “maximum opportunity and minimum barrier” criteria for crafting and implementing policies so as not to miss out on opportunities for growth or unintentionally exacerbating downsides of disruption.

Other than banning new and evolving developments, the authorities should also look into other ways of leveraging such developments for greater good in the short as well as longer term.

Perhaps, when there’s a new development in the horizon, the authorities should look at how to free up current systems and infrastructures to test-run such a development.

Subject related vendors and other stakeholders through a process of education, assessment and controls to ensure that they develop the necessary plans, policies and practices to support a safe, stable and sustainable environment.

And then roll out the developments gradually and wisely, and in an effective and efficient manner until they are properly embraced and adopted on a national level.

I hope this message will find a place in your heart.

By the way, I have also recorded other reflections.

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