10 “Bonus” Lessons I Learned While Working At The Thieves Market.

March 21, 2014

I left Sungei Road which was also known as the Thieves Market about 40 years ago. Since then, the landscape of Singapore has gone through a lot of changes. While there are some legitimate peddlers there in the evening, Sungei Road is not quite like the wild wild flea market days. The thieves of the […]

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10 More Key Lessons I Learned While Working At The Thieves Market.

March 17, 2014

On a good day, hundreds of people would crowd around different stalls at Sungei Road otherwise known as the Thieves Market. Average entrepreneurs saw a crowd. Astute entrepreneurs saw a precious human with dreams, fears and struggles. A potential customer that can make a difference for that business day. Many would just “window-shop” to while away their […]

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10 Key Lessons I Learned While Working At The Thieves Market.

March 17, 2014

When I was young (about 5 years ago – Lol!), I worked in Sungei Road to supplement my pocket money. That’s the good news about child labour. Without it, I would not be able to earn an extra income to live and study properly. In the days of old, there was a flea market at […]

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Powerful Lessons I Learned From Con Men – Part 5.

March 14, 2014

In my journey of life, I have met many con men. They come from different background and in different shapes and sizes. I have met highly respected people who have taken off with more than money. Politicians who could teach a class on how to con others. Religious leaders who didn’t walk their talk. Gurus […]

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Powerful Lessons I Learned From Con Men – Part 4.

March 14, 2014

There is a con job that has the power of influencing many people. In fact, it can grip their hearts and minds and turn them into a cult-like organisation. This particular con job never seems to die. It has the ability to reinvent itself and even victimize the same people. As long as greed is […]

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Powerful Lessons I Learned From Con Men – Part 3.

March 14, 2014

I once met a con man who pulled off an almost perfect con job. He’s still scot-free. In year 2006, a friend introduced me to an impressive young man. He was well educated, articulate and talented in many ways. Mike (not his real name) has a special gift – an outstanding memory. He also has […]

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Powerful Lessons I Learned From Con Men – Part 2.

March 14, 2014

Professional con men never looked like con men. In fact, they are so good at what they do, some of them can leave victims wondering how they have been conned. In some cases, victims have to thank them for their con job. Let me illustrate by sharing a story that happened at one of our […]

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Powerful Lessons I Learned From Con Men – Part 1.

March 14, 2014

Have you ever met a con man before? I have. In fact, I have the dishonour and displeasure to meet many of them. Let me share one of them with you. In 1986, I met Tom (not his real name) in an exhibition – charismatic, full of life, and a smooth talker. A quintessential con […]

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The Paradox of Life

March 10, 2014

As we journey in the highway of life we concede to its overwhelming ride What seems to be an unending verve We pursue each minute of pleasure on earth And while we ride the crest of youth Each fiber exhilarate the pursuit of truth Make us forget the life we live Is but a fleeting […]

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Customer Service In A Networked Village.

March 7, 2014

Customer service is like a marriage. The objective is almost similar – to build a healthy, mutually-beneficial, and sustainable relationship. However, if you do not manage the customer well, just like a broken marriage, there will be unnecessary and even painful conflict, distress, and losses. As you work towards developing a positive relationship with your […]

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