Building of trust starts from within the company.
Research shows that trustworthiness of a company depends on attributes of its employees, including their ability, integrity and benevolence. In addition, a study conducted by University of Pennsylvania shows that when employees are grateful, it increases trust while anger decreases it.
In other words, the quality of your employees and how they are being managed may have a bearing on trust levels in the workplace and throughout the value chain.
Business leaders should therefore build an environment where employees can feel a sense of gratefulness that they they are being appreciated, valued, and looked after on a long term basis.
When employees trust the company, they will help the company to earn trust from key stakeholders.
It’s the people in the organisation that makes the organisation work.
Go4It!
I hope this message will find a place in your heart.
By the way, I have also recorded other reflections.
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